Are you a new family to Milestone?

Welcome, we are so glad you are here!

As a new family to our clinic, we want you to feel welcomed and prepared for your first and ongoing sessions.

Our hope, as you begin services, is to have this process be smooth and seamless.

 

NEXT STEPS

Milestone requires a referral from a referring provider, primary care provider, a specialty provider, or the San Diego Regional Center to begin services.

The referral for services can be faxed to 619.578.2231, emailed to scheduling@milestoneclininc.com, or dropped off at our clinic.

Before an evaluation or ongoing services can be scheduled we need to receive a referral, obtain your child’s insurance information, and have a parent or guardian complete and sign new patient forms.

To get started, click here and provide your child’s name, age, service, and insurance provider. We will then be able to move forward with our new patient on-boarding process.

How You Can Connect With Us

📅 Schedule a Free Consultation
Book a quick virtual or phone consultation to learn more about our services and see if Milestone is the right fit for your family.
Schedule My Free Consult

📱 Text Us
Have a quick question? Send our team a message directly by clicking here and we’ll respond during our business hours.

📞 Call Us
Prefer to chat by phone? Call us at 619-578-2232 — our friendly team is happy to answer your questions.

💬 Send Us a Message
Use our secure contact form to share your questions, and we’ll get back to you as soon as possible.

Start Services At Milestone

Insurances + Payment Methods We Accept

  • We accept most Tricare plans. Please have your referring provider fax over the referral for services at their earliest convenience.
  • We accept most HealthNet plans. Please have your referring provider fax over a referral for services at their earliest convenience.
  • Before we can accept Kaiser insurance, your child will need to be evaluated by one of their therapists and then referred to Milestone Pediatric Therapy. Please call your Kaiser rep to schedule an initial evaluation. Once that is complete, Kaiser will email/fax us their referral and we can scheduling ongoing appointments.
  • Is your child between the ages of 0-3 years? They may qualify for financial assistance through the San Diego Regional Center. Please contact SDRC via email esint@sdrc.org or phone 858-496-4318. They will set you up with a service coordinator that can send Milestone a referral for services. You can also visit the SDRC website for more information: https://www.sdrc.org/apply
  • Milestones Pediatric Therapy is thrilled to introduce Aquatics and Dynamic Movement Intervention (DMI) services for San Diego Regional Center clients. Through collaborative teamwork between our instructors and clients, we prioritize achievable movement in social environments. Our activities emphasize social interaction, fostering strong relationships while targeting specific movements that enhance balance, coordination, and stimulate postural control. We incorporate targeted movement activities into playful experiences, ensuring children are entertained while benefiting from therapeutic interventions in non-clinical settings. Our goal is to improve children’s physical flexibility, muscle and joint strength, range of motion, and mental neuroplasticity, all while nurturing a trusting relationship essential for synergistic movements and development. Please contact SDRC via email esint@sdrc.org or phone 858-496-4318 to inquiry about coverage of aquatics or DMI services.
  • If your child’s primary care provider or referring provider is through Scripps Health and your insurance is not on our current accepted insurance list, there may be an opportunity for us to still accept your insurance. We are able to take Scripps Coastal Medical Center (SCMC) and Scripps Coastal Medical Group (SCMG) plans. Please call our front office if you receive services through Scripps and to verify if we take your insurance.
  • We want your child’s therapy experience to be worth every penny. If we do not accept your insurance we will work with you financially to make something work. Please see below for private pay rates.
  • If we do not currently take your insurance we can provide a superbill. A superbill is a receipt for a session with an out-of-network provider allowing the patient to submit to their health insurance. Reimbursement will be determined by the individual healthcare policy at the time the claim is received. Please call your insurance to verify that you have out-of-network benefits.
Private Pay Rates

Initial Evaluation + Re-Evaluation

(clinic + teletherapy)

  • ST/PT/OT Evaluation: $225.00
  • ST/PT/OT In-home Evaluation: $275
  • AAC Speech Therapy Evaluation: $350.00

*cost includes associated report

 

In-Home Treatment Sessions

PT/OT/ST Treatment Session:

  • 60 minutes – $175.00

AAC Speech Therapy Treatment Session:

  • 60 minutes – $185.00

*in-home requests subject to review

 

In-Clinic + Teletherapy Treatment Sessions

PT/OT/ST Treatment Session:

  • 30 minutes – $75.00
  • 45 minutes – $115.00 (subject to review)
  • 60 minutes – $150.00
Specialty Program Rates

Aquatic Therapy Treatment Sessions

Physical/Occupational Therapy Session:

  • 60 minutes – $165.00

 

Dynamic Movement Intervention (DMI) Sessions

Intensive Physical Therapy Session:

  • 45 minutes – $145.00
  • 60 minutes – $165.00

 

Pediatric Pelvic Floor

Physical Therapy Session:

  • 45 minutes – $145.00
  • 60 minutes – $165.00

 

Frequently Asked Billing + Insurance Questions

  • A co-payment is a set fee your health plan may require you to pay your health care provider at each visit for certain covered services. Not all insurance plans have a co-pay for therapy services.

    Your insurance company requires us to collect this amount at the time of service. If your insurance company requires a copay for therapy services, this amount will be collected at the time of check-in to each visit.



  • The amount you owe for health care services your health insurance or plan covers before your health insurance or plan begins to pay.

    For Example: if your deductible is $1,000, your plan won’t pay anything until you’ve met your $1.000 deductible for covered health care services subject to the deductible. 

    The deductible may not apply to all services. 

  • Your share of the costs of a covered health care service, calculated as a percent (for example, 20%) of the allowed amount for the service. 

    You pay co-insurance plus any deductibles you owe. 

    For Example: if the health insurance or plan’s allowed amount for an office visit is $100 and you’ve met your deductible, your co-insurance payment for 20% would be $20. The health insurance or plan pays the rest of the allowed amount.



  • If you are unable to pay the balance on your statement in full upon receipt, please contact us as soon as possible. Payment arrangements are available.

  • If your account remains unpaid, your child or children will be removed from the ongoing schedule until payment has been received.

  • We accept: cash, check, and most major credit cards.

  • Visit or call us during the following hours:

    Monday – Thursday: 7:30am to 6:00pm

    Friday: 7:30am to 4:00pm

    Phone: 619.578.2232
    E-mail: billing@milestoneclinic.com

Let’s Connect

Have more billing or insurance related questions? Need assistance on getting started with services?

Call or text our office today at 619.578.2232 to talk to our front office. We are here for you and want to make this process seamless.

Your Child’s Progress Starts Here