Begin Services as a New Patient at Milestone

Are you a new family to Milestone?

Welcome, we are so glad you are here!

As a new family to our clinic, we want you to feel welcomed and prepared for your first and ongoing sessions. Our hope, as you begin services, is to have this process be smooth and seamless. If you are not finding what you are looking for please reach out to our front office, 619.578.2232, and they can answer any unanswered questions or concerns.

Initiating Services at Milestone Pediatric Therapy

Milestone Pediatric Therapy requires a referral from a referring provider, primary care provider, a specialty provider, or the San Diego Regional Center to begin services.

The referral for services can be faxed to 619.578.2231, emailed to scheduling@milestoneclininc.com, or dropped off at our clinic.

Before an evaluation or ongoing services can be scheduled we need to receive a referral, obtain your child’s insurance information, and have a parent or guardian complete and sign new patient forms.

To begin the intake process, please click the below button and provide the requested information. This will allow our front office to set your child up for success and begin to receive therapy as soon as possible.

Initiate Services By Clicking Here

Insurances + Payment Methods We Accept

  • We accept most Tricare plans. Please have your referring provider fax over the referral for services at their earliest convenience.
  • We accept most HealthNet plans. Please have your referring provider fax over a referral for services at their earliest convenience.
  • Before we can accept Kaiser insurance, your child will need to be evaluated by one of their therapists and then referred to Milestone Pediatric Therapy. Please call your Kaiser rep to schedule an initial evaluation. Once that is complete, Kaiser will email/fax us their referral and we can scheduling ongoing appointments.
  • Is your child between the ages of 0-3 years? They may qualify for financial assistance through the San Diego Regional Center. Please contact SDRC via email esint@sdrc.org or phone 858-496-4318. The will set you up with a service coordinator that can send Milestone a referral for services. You can also visit the SDRC website for more information: https://www.sdrc.org/apply
  • If your child’s primary care provider or referring provider is through Scripps Health and your insurance is not on our current accepted insurance list, there may be an opportunity for us to still accept your insurance. We are able to take Scripps Coastal Medical Center (SCMC) and Scripps Coastal Medical Group (SCMG) plans. Please call our front office if you receive services through Scripps and to verify if we take your insurance.
  • We want your child’s therapy experience to be worth every penny. If we do not accept your insurance we will work with you financially to make something work. Please see below for private pay rates.
  • If we do not currently take your insurance we can provide a superbill. A superbill is a receipt for a session with an out-of-network provider allowing the patient to submit to their health insurance. Reimbursement will be determined by the individual healthcare policy at the time the claim is received. Please call your insurance to verify that you have out-of-network benefits.
Private Pay Rates

Initial Evaluation + Re-Evaluation

(clinic + teletherapy)

  • ST/PT/OT Evaluation: $225.00
  • ST/PT/OT In-home Evaluation: $265
  • AAC Speech Therapy Evaluation: $350.00

*cost includes associated report

 

In-Home Treatment Sessions

PT/OT/ST Treatment Session:

  • 60 minutes – $155.00

AAC Speech Therapy Treatment Session:

  • 60 minutes – $185.00

*in-home requests subject to review

 

In-Clinic + Teletherapy Treatment Sessions

PT/OT/ST Treatment Session:

  • 30 minutes – $75.00
  • 45 minutes – $100.00
  • 60 minutes – $135.00                                

AAC Speech Therapy One-on-One Treatment Session:

  • 30 minutes – $90.00
  • 60 minutes – $150.00
Specialty Program Rates

Aquatic Therapy Treatment Sessions

Physical/Occupational Therapy Session:

  • 45 minutes – $100
  • 60 minutes – $135

 

Dynamic Movement Intervention (DMI) Sessions

Intensive Physical Therapy Session:

  • 60 minutes – $150.00
  • Required Deposit At Sign Up To Hold Spot: $100.00
  • Length of Treatment: 2 weeks, 4 days a week (8 total sessions) – $1200.00

 

Frequently Asked Billing + Insurance Questions

  • A co-payment is a set fee your health plan may require you to pay your health care provider at each visit for certain covered services. Not all insurance plans have a co-pay for therapy services.

    Your insurance company requires us to collect this amount at the time of service. If your insurance company requires a copay for therapy services, this amount will be collected at the time of check-in to each visit.



  • The amount you owe for health care services your health insurance or plan covers before your health insurance or plan begins to pay.

    For Example: if your deductible is $1,000, your plan won’t pay anything until you’ve met your $1.000 deductible for covered health care services subject to the deductible. 

    The deductible may not apply to all services. 

  • Your share of the costs of a covered health care service, calculated as a percent (for example, 20%) of the allowed amount for the service. 

    You pay co-insurance plus any deductibles you owe. 

    For Example: if the health insurance or plan’s allowed amount for an office visit is $100 and you’ve met your deductible, your co-insurance payment for 20% would be $20. The health insurance or plan pays the rest of the allowed amount.



  • If you are unable to pay the balance on your statement in full upon receipt, please contact us as soon as possible. Payment arrangements are available.

  • If your account remains unpaid, your child or children will be removed from the ongoing schedule until payment has been received.

  • We accept: cash, check, and most major credit cards.

  • Visit or call us during the following hours:

    Monday – Friday: 7:30am to 6:00pm

    Phone: 619.578.2232
    E-mail: scheduling@milestoneclinic.com

Let’s Connect

Have more billing or insurance related questions? Need assistance on getting started with services?

Call our office today at 619.578.2232 to talk to our front office. We are here for you and want to make this process seamless.

You can also click the button below to begin services.

Initiate Services By Clicking Here